Applies to: Linux and WordPress hosting customers
Webmail lets you read and send your email from any browser — nothing to install. On our Linux hosting, webmail is provided by RoundCube, a clean, full-featured mail interface.
Before you start: point webmail at the server
The webmail address only works once a DNS record for webmail.yourdomain.co.za points at your hosting server. Add an A record for webmail using the same IP address as your website (or a CNAME for webmail pointing to yourdomain.co.za). If your domain's DNS is managed with us, see How to manage your DNS records. DNS changes can take a few hours to take effect.
Logging into webmail
- Go to https://webmail.yourdomain.co.za (replace with your own domain).
- Enter your full email address (e.g. info@yourdomain.co.za) as the username.
- Enter your mailbox password and log in.
Because webmail reads the same mailbox as IMAP on your phone and computer, everything stays in sync — read a mail in webmail and it shows as read everywhere.
What you can do in RoundCube
Everything you'd expect from a mail program: read, reply and forward with attachments, organise mail into folders, search, manage contacts, and set an identity/signature under Settings. It's a genuinely capable fallback if you're ever away from your own devices.
When webmail is the right tool
- Anywhere access — any browser, any machine; just log out afterwards on shared computers.
- Testing — if webmail works but Outlook doesn't, the mailbox is fine and it's the Outlook setup that needs attention. This one check saves lots of guesswork.
- Housekeeping — clearing out big attachments when a mailbox nears its quota.
Frequently asked questions
My password isn't accepted — now what?
Use the full email address as the username. Still stuck? Reset the mailbox password in Virtualmin under Edit Users (see Setting up email accounts in Virtualmin).
Related articles
Setting up email accounts in Virtualmin • Email settings for Outlook and phones (Linux hosting)
